How Olympus Used an Omnichannel Strategy to Increase Customer Engagement

Olympus took inspiration from companies famous for excellent service like Amazon and Disney to elevate their own approach to customer service.

Watch this on-demand webinar with Suzie Morgan, Executive Director of Commercial Enablement, Olympus Corporation of the Americas, and Mike Monovoukas, CEO and Co-founder, AcuityMD to learn:

• How to identify the right customer with the right message at the right time via the right channels
• The value of integrating AcuityMD with your existing CRM to generate leads
• The ways Olympus became more data-driven and more strategic with customer engagement